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Tuesday, May 27, 2008

Domain Expired Notice + Updates + Resolved!!

As of 5/27/08, The forum is down for a few days. We never got a notice that our domain was about to expire. (Yes, there are charges for both the server & domain registration.)

Support is famously slow. Hopefully we will be up and running at the end of the night.

We are sorry for this inconvenience.

Update: 5/28/08: We have support tickets, emails and phone calls in. We are now waiting for a response back. Hopefully this will be resolved by the end of the business day.

Update: 5/28/08 4:00PM CT - Forum is still down, we do have support tickets out there, they have finally been assigned. Hopefully we hear something soon. This may be a little wait. :(

Update: 5/29/08 10:30AM CT - Forum is still down. The person who handles billing for the domain hasn't gotten back to us. Worst case scenario, we may end up having to move the forum to a new URL. I have some hope though that it will be fixed soon. Please send us some good vibes that this gets fixed soon.

Update: 5/30/08 8:50AM CT - The situation is resolved. Domain is up and running, though I can't see it but Heidi can. You may not be able to see it right away, but some people are already on and surfing. Keep Checking. Thank you for you patience. We apologize for the inconvenience this has caused everyone. It appears everything is resolved. :) Thanks for the good vibes!!!

If you haven’t bookmarked it already, please be sure to bookmark our forum status blog: http://apsfaforum.blogspot.com/ . This is where we update when the forum is down for more than 2 hours.