It shows that we did not pay the bill. We did, in full, for the whole year on 5/7/09 and it is a recurring payment no less!!
This is a WOWbb.com issue not taking care of their clients. We have calls & service tickets placed and this should be up shortly.
The site never should have gone down. WOWbb does this to us every year. *grrrr*
We are sorry for the inconvenience.
ETA 1536CT: Some people are able to see the forum. If you can't - try it later. We still have not heard from WOWbb so we aren't sure what is going on.
ETA 1748CT: Still no word from WOWbb. We will keep you posted. This may down for a 24+ hours.
ETA 2204CT: Still no word from WOWbb. Matter of fact the case hasn't even been assigned to someone yet. Poor customer service on their behalf especially for a customer who paid well before the bill was due. Please be patient. This forum will get up and running if I have to go there myself and flip the switch.
ETA: 0808CT: Well the case was finally assigned and this is the bunk we were told "I am terribly sorry for the inconvenience. Your new order was not properly entered to our records. I will make sure that this will not happen next year. Your domain will come back online within 24 hours." So, it appears it will be another 24 hours. We are sorry about this. And we did voice our disappointment to them.
ETA 1000CT: The forum is up.
Wednesday, May 27, 2009
Domain Expired Notice - 12:00 Midnight to Current + Updates + Resolved
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